Here at Hideaway Studios Group we take your privacy and personal information very seriously. We collect certain information about you when you visit and use our website. We only retain this information for as long as required.
Hideaway Studios Group is the trading name under the Hideaway Media Ltd umbrella.
We do not share your data with other organisations. We may however, share data with websites linked from this website to indicate how you found their website. We may also pass your data to relevant departments within Hideaway Studio Group to ensure we can assist with enquires effectively.
What information are we collecting?
We collect simple browsing data including:
- IP address from which you accessed the website
- Web browser and version
- Operating system
- Localisation limited to town/city and/or country
- Demographic data limited to age range and gender
- Date and time you visited the website
- Website address from which you accessed our website
When submitting your details via our contact form, we will store the following data:
- Full name (as provided)
- Email address
- Telephone number (if provided)
What are we doing with your data?
We use your data to help us to improve our website by monitoring how you use it. Unless you voluntarily submit personal information via our contact form, we can not personally identify you using your data.
The personal information you submit via our contact form is securely stored for the purpose of contacting you in response to your enquiry. This data may be passed to a specialist department within Hideaway Studios Group to further assist your enquiry and provide the service(s) required.
Unless you voluntarily consent to, we will not use your personal information for marketing purposes and will not be pass it on to any third parties or affiliates of Hideaway Studios Group. However, we may pass your personal information to other departments within Hideaway Studios Group for marketing purposes if deemed relevant to the original enquiry.
Where is your data stored?
We store your data on secure servers in London, UK. Your data can only be viewed by certain members of our staff and our providers. By continuing to use this website and/or submitting your personal data, you agree to this.
How is your data secured?
Hideaway Studios Group have procedures and security features in place to try and keep your data secure once we receive it.
We won’t share your information with any other organisations for marketing, market research or commercial purposes. We may pass on your personal information if we have a legal obligation to do so.
Can we delete your data?
We can delete personal data that identifies you either by name, email or IP address on request. We aim to action deletion requests within 30 days of the received date. In order to ensure the request can be carried out successfully we may ask for you to confirm your personal information prior to deletion.
Can you see what personal information we have about you?
You can request a copy of your information and have any mistakes corrected.
An administrative charge may apply to retrieve or amend this data. You will need to provide two copies of your ID to ensure the data we’re providing is yours.
These can include:
- Driving Licence
- Birth Certificate
- Utility Bill (dated within the last 3 months)
- Bank Statement (dated within the last 3 months)
Please also provide your current public IP address and email address.
Please get in touch via [email protected].
Do we share your data with other organisations?
We do not share your data with other organisations or third parties. However, as mentioned in ‘Do we pass on your data to other websites?’; if you go to another website from this one, we may pass personal information collected about you on our website to the destination website.
Do we pass on your data to other websites?
Is your data passed to our website from another website?